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Terms & Conditions

Sales Policies And Terms


Until the item is paid in full, it remains the property of Scan Interiors. Buyer agrees to pay all collection costs, attorney fees, and other court costs due to default of payment.

Returns are accepted within 3 days after pickup or delivery. A 10% restocking fee will be charged regardless of pick up or delivery if the order is returned 7 days after the original invoice date.
- Mattresses are not returnable unless structurally defective.
- Delivery fees are non refundable.
- Refunds will be made via check for purchases exceeding $100.
- Extra fees may apply for:

  • Items requiring pick up by Scan Interiors
  • Items not returned in original condition, including items removed from the package by the customer OR by Scan Interiors.
  • Upon inspection, Scan Interiors reserves the right to adjust the refund or refuse return of any item(s)

Special Orders require a 50% deposit of the purchase price.
- Special orders may be cancelled within 7 days of the original invoice date. Following this, the deposit is NON REFUNDABLE once the order has been confirmed with the manufacturer.
- The remaining balance must be paid upon notification of arrival.
- ETA for special orders is generally 3-6 months from the date of order. Orders may be subjected to delays outside our control.
- Items special ordered cannot be returned unless structurally defective.

Quotes are valid for 7 days.

Returned Checks are subject to a minimum $25

Storage of merchandise left at Scan Interiors for longer than 2 months is subject to a non refundable monthly storage fee of 3% of the item’s purchase price.
- After 12 months the item will be marked for resale and any money collected will be forfeited to Scan Interiors.